Nigel Barlow
Nigel Barlow is a keynote
speaker on creativity, the innovative management of change and customer
service. Since the past 18 years he has been focusing on helping major
organisations and industries around the world.
Nigel was a founding director of the UK consulting wing of the Tom
Peters Group, TPG Partners, and has also established his own
international customer service consultancy that specialises in helping
clients to deliver high and professional levels of service.
Nigel a regular contributor to Customer Service Management journal is
also the Author of "Batteries Included": Creating Legendary Service.
Nigel coaches and provokes senior teams to be more creative and
adventurous in the goals. His presentations are well-known for their
freshness, challenge and humour, Nigel is always ready to take on the
after-lunch slot as a challenge that he can keep his session lively,
interactive and focused. The themes he works with are Creative
Approaches to Change, Shaping the Future, Organisational Innovation and
Customer Service.
He has worked with audiences as diverse as Korean managers, German
engineers, BBC researchers and producers, road rescue patrolmen, British
bankers and many senior and board-level teams. He is able to communicate
serious messages in a highly entertaining way.
Nigel Barlow is an agent provocateur; with wit and humour his telling
messages get home.
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